Shipping policy

Thank you for shopping with us! We are committed to delivering your products quickly and efficiently. Below is an overview of our shipping process:

1. Processing Time

  • Orders are typically processed within 1-3 business days after payment has been confirmed. Please note that processing time may vary during peak seasons or due to special promotions.

2. Shipping Methods & Delivery Time

  • We work with reliable third-party suppliers who ship directly to you. Depending on the supplier's location, shipping times may vary.
  • Standard Shipping: Delivery typically takes between 7 to 20 business days.
  • Express Shipping (where available): Delivery usually occurs within 5-10 business days.

Note: Shipping times may vary due to customs delays, carrier issues, or other unforeseen circumstances.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on your location and the shipping method selected.
  • We offer free standard shipping on orders over $50. For orders under $50, standard shipping fees will apply.

4. International Shipping

  • Customs and Duties: International orders may be subject to customs fees, taxes, or import duties. These charges are the responsibility of the customer.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment status through the carrier's website.

6. Address Issues

  • Please ensure that your shipping address is correct at the time of checkout. We are not responsible for orders that are undeliverable due to incorrect or incomplete addresses.

7. Shipping Delays

  • Occasionally, delays may occur due to unforeseen circumstances, including but not limited to bad weather, customs processing, or carrier delays. We will notify you if there are any significant delays with your order.

8. Lost or Damaged Packages

  • If your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue. However, please note that we are not responsible for lost or damaged goods once the carrier has accepted the package.

9. Returns & Exchanges

  • For more information on how to return or exchange items, please refer to our Return & Exchange Policy.

10. Contact Us

If you have any questions or concerns regarding shipping, please contact us at:
Email: ghaanienterprises@gmail.com 
Phone: 9082751924

Thank you for choosing us for your shopping needs!